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For manufactoring

For manufactoring

For manufactoring

AI Search Tailored the manufacturing industry

AI Search Tailored the manufacturing industry

AI Search Tailored the manufacturing industry

Fuel your growth with an AI-powered relevance engine for your sales, distribution, dealer, and service channels. Help them find what they need - fast.

Fuel your growth with an AI-powered relevance engine for your sales, distribution, dealer, and service channels. Help them find what they need - fast.

Trusted by companies world-wide

Trusted by companies world-wide

Trusted by companies world-wide

Best solution for manufactoring

Best solution for manufactoring

Best solution for manufactoring

A unified platform for search

A unified platform for search

A unified platform for search

Let AI centralize production knowledge, maintenance resources, and product catalog data. Then serve the most relevant content to each of your employees, customers, and partners.

Let AI centralize production knowledge, maintenance resources, and product catalog data. Then serve the most relevant content to each of your employees, customers, and partners.

Revolutionize the experience

Revolutionize the experience

Using our AI-powered relevance engine, connect employees to the knowledge they need to innovate, sell, and serve in an Industry 4.0 world.

Using our AI-powered relevance engine, connect employees to the knowledge they need to innovate, sell, and serve in an Industry 4.0 world.

Easy AI implementation

Easy AI implementation

Quickly set up machine learning and deliver the most relevant content across every channel – from your employee intranets to your dealer portals.

Quickly set up machine learning and deliver the most relevant content across every channel – from your employee intranets to your dealer portals.

Track progress & cost savings

Track progress & cost savings

Keep tabs on the KPIs that matter most to you. Identify content knowledge gaps, measure conversions and case deflection, uncover product issues, and more.

Keep tabs on the KPIs that matter most to you. Identify content knowledge gaps, measure conversions and case deflection, uncover product issues, and more.

AI-Powered Ecommerce

AI-Powered Ecommerce

AI-Powered Ecommerce

Consumerize your B2B experience

Consumerize your B2B experience

Consumerize your B2B experience

Simplified product
discovery

Simplified product
discovery

Simplified product discovery

Let AI optimize your catalog discovery from intelligent search suggestions to dynamic filtering – even for millions of SKUs.

Let AI optimize your catalog discovery from intelligent search suggestions to dynamic filtering – even for millions of SKUs.

Let AI optimize your catalog discovery from intelligent search suggestions to dynamic filtering – even for millions of SKUs.

Seamless entitlement
management

Seamless entitlement
management

Seamless entitlement management

Show search results based on CRM product restrictions, so that each customer discovers the right products at the right prices.

Show search results based on CRM product restrictions, so that each customer discovers the right products at the right prices.

Show search results based on CRM product restrictions, so that each customer discovers the right products at the right prices.

Unified customer
experiences

Unified customer
experiences

Unified customer experiences

Simplify each customer interaction by giving them access to your product catalog, documentation, and support content within a single search box.

Simplify each customer interaction by giving them access to your product catalog, documentation, and support content within a single search box.

Simplify each customer interaction by giving them access to your product catalog, documentation, and support content within a single search box.

AI-Powered Service & Support

AI-Powered Service & Support

AI-Powered Service & Support

Fix issues faster and cut service costs

Fix issues faster and cut service costs

Fix issues faster and cut service costs

Quick customer self-service

Empower customers to find answers on their own with AI-powered search, so uptime increases and truck rolls decrease.

Empower customers to find answers on their own with AI-powered search, so uptime increases and truck rolls decrease.

Empower customers to find answers on their own with AI-powered search, so uptime increases and truck rolls decrease.

Efficient dealer portals

Efficient dealer
portals

Activate your sales network with an intelligent system that enriches dealer knowledge, drives self-service engagement, and kickstarts sales.

Activate your sales network with an intelligent system that enriches dealer knowledge, drives self-service engagement, and kickstarts sales.

Activate your sales network with an intelligent system that enriches dealer knowledge, drives self-service engagement, and kickstarts sales.

Faster agent assistance

Faster agent assistance

Faster agent assistance

Help agents connect customers to a resolution faster with unified access to product knowledge and AI-powered agent insights.

Help agents connect customers to a resolution faster with unified access to product knowledge and AI-powered agent insights.

Help agents connect customers to a resolution faster with unified access to product knowledge and AI-powered agent insights.

AI-Powered Workplace

AI-Powered Workplace

Increase employee productivity

Increase employee productivity

Increase employee productivity

A single source of truth

A single source
of truth

A single source
of truth

Centralize multi-layered knowledge systems, including procedures and manuals, without overhauling your technology stack.

Centralize multi-layered knowledge systems, including procedures and manuals, without overhauling your technology stack.

Centralize multi-layered knowledge systems, including procedures and manuals, without overhauling your technology stack.

Knowledge when you need it

Knowledge when you need it

Knowledge when you need it

Provide easy and timely access to the right resources for every side of your business – retail, wholesale, dealers, and more.

Provide easy and timely access to the right resources for every side of your business – retail, wholesale, dealers, and more.

Provide easy and timely access to the right resources for every side of your business – retail, wholesale, dealers, and more.

Faster onboarding and upskilling

Faster onboarding and upskilling

Faster onboarding and upskilling

Optimize employee time to proficiency and productivity with proactive AI-powered knowledge recommendations.

Optimize employee time to proficiency and productivity with proactive AI-powered knowledge recommendations.

Optimize employee time to proficiency and productivity with proactive AI-powered knowledge recommendations.

Testimonials

Testimonials

Testimonials

Discover the impact of AI-powered experiences

Discover the impact of AI-powered experiences

Discover the impact of AI-powered experiences

"We have visibility into the problem the dealer is trying to solve. Based on their query, we can see what articles the dealer clicked on to try and solve their concern. Analytics tell me if there’s a content gap, so we can create articles to help with specific issues."

"We have visibility into the problem the dealer is trying to solve. Based on their query, we can see what articles the dealer clicked on to try and solve their concern. Analytics tell me if there’s a content gap, so we can create articles to help with specific issues."

"We have visibility into the problem the dealer is trying to solve. Based on their query, we can see what articles the dealer clicked on to try and solve their concern. Analytics tell me if there’s a content gap, so we can create articles to help with specific issues."

Jasmin Boudreau

Jasmin Boudreau

Jasmin Boudreau

Global After-Sales System & Community Manager

Global After-Sales System & Community Manager

Coveo fits right into our digital transformation vision: unified, digitized, and personalized customer experience to enable effortless self-service. We’re thrilled to bring the right information to the right person at the right time. Our journey has just begun and there’s so much potential ahead of us.

Coveo fits right into our digital transformation vision: unified, digitized, and personalized customer experience to enable effortless self-service. We’re thrilled to bring the right information to the right person at the right time. Our journey has just begun and there’s so much potential ahead of us.

Coveo fits right into our digital transformation vision: unified, digitized, and personalized customer experience to enable effortless self-service. We’re thrilled to bring the right information to the right person at the right time. Our journey has just begun and there’s so much potential ahead of us.

Jon Rossman

Jon Rossman

Jon Rossman

Digital Experience Manager

Digital Experience Manager

On our public search, and we include it internally, we include GitHub, YouTube videos there for G-Tech knowledge, we’ve got our public website, our documentation – there’s a lot of good stuff there and we wanted to make sure that our customers were able to get to it quickly and effectively with as little frustration as we can introduce.

On our public search, and we include it internally, we include GitHub, YouTube videos there for G-Tech knowledge, we’ve got our public website, our documentation – there’s a lot of good stuff there and we wanted to make sure that our customers were able to get to it quickly and effectively with as little frustration as we can introduce.

On our public search, and we include it internally, we include GitHub, YouTube videos there for G-Tech knowledge, we’ve got our public website, our documentation – there’s a lot of good stuff there and we wanted to make sure that our customers were able to get to it quickly and effectively with as little frustration as we can introduce.

Drew Claybrook

Drew Claybrook

Drew Claybrook

Community Manager

Community Manager

Resources

Resources

Resources

You may be interested in these resources

You may be interested in these resources

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View all resources

View all resources

Learn how relevance can fuel your business

Learn how relevance can fuel your business

Learn how relevance can fuel your business

Watch on demand: Thrive with AI: Maximize Your Digital CX for ROI

Watch on demand: Thrive with AI: Maximize Your Digital CX for ROI

Watch on demand: Thrive with AI: Maximize Your Digital CX for ROI

Watch on demand: Thrive with AI: Maximize Your Digital CX for ROI