Grow with AI-powered CX
Grow with AI-powered CX
Grow with AI-powered CX
To grow your brand, you need to offer experiences that build loyalty. Meet the automated CX platform that delights customers, empowers your team, and drives your business forward.
Start a free trial
Start a free trial
Start a free trial
Book a demo
Book a demo
Book a demo
Trusted by 15,000 brands on their journey from first order to hundreds of millions in sales globally
Make it a Gorgias experience
Make it a Gorgias experience
Make it a Gorgias experience
Buying online should feel as personal and effortless as visiting your favorite store. Growth depends on creating personalized, accurate, and fast customer conversations. Gorgias gives your brand the tools to create amazing customer experiences that grow your online stores. Here's how...
Every conversation in one powerful inbox
Connect your channels and tools to end tab-shuffling
Boost efficiency with an organized, automated inbox
Easily push updates to Shopify and 100+ other tools
Personalize every response with rich customer data
Explore Helpdesk
Reach full resolutions with AI designed for shipping, returns, exchanges, subscriptions, and order questions
Spend less time on basic, repetitive tickets
Focus on VIPs and escalations, lifting your CSAT
Teach AI your brand voice and processes for seamless interactions
Explore Automate
Lift conversions by 15% with onsite campaigns
Offer personalized pre-sales support
Reduce bounce rate with unique discounts
Enhance interactions with instant live help
Explore Convert
Every conversation in one powerful inbox
Connect your channels and tools to end tab-shuffling
Boost efficiency with an organized, automated inbox
Easily push updates to Shopify and 100+ other tools
Personalize every response with rich customer data
Explore Helpdesk
Reach full resolutions with AI designed for shipping, returns, exchanges, subscriptions, and order questions
Spend less time on basic, repetitive tickets
Focus on VIPs and escalations, lifting your CSAT
Teach AI your brand voice and processes for seamless interactions
Explore Automate
Lift conversions by 15% with onsite campaigns
Offer personalized pre-sales support
Reduce bounce rate with unique discounts
Enhance interactions with instant live help
Explore Convert
Every conversation in one powerful inbox
Connect your channels and tools to end tab-shuffling
Boost efficiency with an organized, automated inbox
Easily push updates to Shopify and 100+ other tools
Personalize every response with rich customer data
Explore Helpdesk
Reach full resolutions with AI designed for shipping, returns, exchanges, subscriptions, and order questions
Spend less time on basic, repetitive tickets
Focus on VIPs and escalations, lifting your CSAT
Teach AI your brand voice and processes for seamless interactions
Explore Automate
Lift conversions by 15% with onsite campaigns
Offer personalized pre-sales support
Reduce bounce rate with unique discounts
Enhance interactions with instant live help
Explore Convert
See Gorgias in action
See Gorgias in action
See Gorgias in action
Learn how Gorgias empowers teams and streamlines CX.
Supporting brands as unique as yours
“I already love Gorgias because its email and chat capabilities are ahead of the competition, so I trust Gorgias to also build the best AI Agent.”
Tosha Moyer,
Senior CX Manager at Psycho Bunny
Read more
“Now, customers can self-serve for 50% of interactions. It's a win-win: Our team has double the time to focus on tickets that need human attention, and customers get faster responses.”
Molly Kerrigan,
Senior Director of Retention at Shinesty
Read more
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations.”
Sindi Melgar,
Customer Service Manager at Babygold
Read more
Supporting brands as unique as yours
“I already love Gorgias because its email and chat capabilities are ahead of the competition, so I trust Gorgias to also build the best AI Agent.”
Tosha Moyer,
Senior CX Manager at Psycho Bunny
Read more
“Now, customers can self-serve for 50% of interactions. It's a win-win: Our team has double the time to focus on tickets that need human attention, and customers get faster responses.”
Molly Kerrigan,
Senior Director of Retention at Shinesty
Read more
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations.”
Sindi Melgar,
Customer Service Manager at Babygold
Read more
Supporting brands as unique as yours
“I already love Gorgias because its email and chat capabilities are ahead of the competition, so I trust Gorgias to also build the best AI Agent.”
Tosha Moyer,
Senior CX Manager at Psycho Bunny
Read more
“Now, customers can self-serve for 50% of interactions. It's a win-win: Our team has double the time to focus on tickets that need human attention, and customers get faster responses.”
Molly Kerrigan,
Senior Director of Retention at Shinesty
Read more
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations.”
Sindi Melgar,
Customer Service Manager at Babygold
Read more
Connect 5,000+ Apps
Connect 5,000+ Apps
Connect your entire ecommerce tech stack
Connect your entire ecommerce tech stack
Connect your entire ecommerce tech stack
Connect 100+ apps to empower your team, share customer data between tools, and make updates in other apps — all from within Gorgias.
Connect 100+ apps to empower your team, share customer data between tools, and make updates in other apps — all from within Gorgias.
Explore all integrations
Explore all integrations
Explore all integrations
Built on the foundations of AI ethics and security
Built on the foundations of AI ethics and security
Built on the foundations of AI ethics and security
People first, always. Since 2017, we've prioritized secure, safe and ethical use of Artificial Intelligence.
Actions that Resolve, Not Just Respond
Our AI Agent handles tasks like editing orders or shipping info through integrations like Shopify and Recharge. It ensures requests align with your policies and confirms with shoppers. Easy to set up and manage.
Learn more
Learn more
Learn more
Empathetic AI, Higher CSAT
Gorgias AI’s human-like tone can be fine-tuned to match your brand. Plus, every response is AI-reviewed for quality, resulting in higher CSAT scores and faster resolutions—within just one minute.
Learn more
Learn more
Empathetic AI, Higher CSAT
Gorgias AI’s human-like tone can be fine-tuned to match your brand. Plus, every response is AI-reviewed for quality, resulting in higher CSAT scores and faster resolutions—within just one minute.
Learn more
Personalized Responses for Key Inquiries
Integrate Gorgias AI with tools like Shopify, Loop Returns, and Recharge to provide tailored responses for shipping, returns, subscriptions, and order updates, personalized to each shopper.
Learn more
Learn more
Personalized Responses for Key Inquiries
Integrate Gorgias AI with tools like Shopify, Loop Returns, and Recharge to provide tailored responses for shipping, returns, subscriptions, and order updates, personalized to each shopper.
Learn more
Hands-On Onboarding for Immediate Results
Our Customer Success team offers hands-on onboarding to get you up and running with AI from day one.
Learn more
Learn more
Hands-On Onboarding for Immediate Results
Our Customer Success team offers hands-on onboarding to get you up and running with AI from day one.
Learn more
Improved CX with maximum ROI
Improved CX with maximum ROI
Improved CX with maximum ROI
Real results based on 15,000+ Gorgias customers
%
%
%
Increase in repeat purchases
%
%
%
Reduction in resolution time
%
%
%
Reduction in tickets-per-order
Helping independent ecommerce brands provide an outstanding customer service experience.
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